network instant messaging internet marketing personalized tools marketing channel just in time NETWORK INSTANT MESSAGING PLAgent introduces its networkinstant messaging system, PLAgent Transact, a transaction module designed to simplify the purchasing process. It gives your customer the ability to issue purchase and/or service orders quickly and effectively without ever having to log on to a web site. From an icon on the taskbar, your customer can access the appropriate order form, fill out required information and press send. Prices are instantly updated and your customers receive instant order confirmations. Your customer can be sure that all prices are updated and that his order has been received.